What is chatbot? How does it work? What are the types of chatbots? Why are they so popular in the eCommerce business? Keep reading the article, find out the answers and become a chatbot expert.
Chatbots’ arrival is relatively recent. They first entered the market in 2010, when the demand for technological innovations was growing. Now the chatbot technology is thriving – it is believed that by 2020, 80% of enterprises will deploy chatbots to their sites to expand and automate their customer service.
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Growing demand for virtual assistants in the eCommerce circle means one – the future with chatbots is inevitable and if companies want to stay in the game, they should take an interest in chatbots right here, right now.
What you’re going to learn:
- What is chatbot
- How Does a Chatbot Work
- Why Do Consumers Use Chatbots
- What Are the Benefits of Chatbots
- Why Should You Choose Chatbots